BetterDocs FAQ Knowledge Base
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Featured images gallery
Build FAQ Page & Documentation page & create a knowledge base help center with AI & Live Chat
Get a powerful AI knowledge base app for Product FAQ page & documentation page. This helpdesk app helps to design responsive product FAQ, Docs with AI & add Instant Answer & direct Live Chat support. With FAQ manager, FAQ directory, FAQ section features, create an ultimate help portal & user manual guide. With Instant chat service - WhatsApp Chat & Facebook Messenger Chat to optimize customer support. The Order tracking feature lets your customers track order status, track delivery & more.
- Create FAQ sections & build SEO friendly knowledge base help center
- Generate FAQs & Documentation instantly using the Magic AI Autowrite feature
- Add photos or videos on FAQs & Docs - Measure knowledge base with Analytics tool
- Instant Live Chat service & WhatsApp chat, Messenger chat for support help desk
- Add a quick Order Tracking feature & let customers provide instant feedback
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Messenger
- ChatGPT
- Product FAQ
- FAQ
- Help Center
Categories
Real-time messaging
Automated responses
Pricing
Free
Free
- 5 FAQs & 1 FAQ Group
- 12 Docs & 3 Doc Categories
- Custom CSS
- Instant Answers - WhatsApp & Messenger
- AI Autowrite
- Feedback
- Regular Support
Pro
$9.99 / month
or $99.99/year and save 17%
- Unlimited Docs & FAQs
- Import/Export
- White Label
- Analytics & Order Tracking
- Individual FAQ Group Specific Products
- Priority Support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (35)
“BetterDocs is overall a nice, easy-to-use, and practical app However, it doesn’t provide full flexibility when it comes to customization. There are serious limitations in this area, and when we asked for a solution, unfortunately, we didn’t get the support we needed. Still, thanks But for those considering buying it, be aware — if you expect full customization and user-focused solutions, keep this in mind before purchasing.
Been using this app a while now,
Works well and does the job required. Had some small issues the support team was able to resolve quickly -
Highly recommended
Excellent shopify App- the feature and design are really good. I am using it as customer self serve support portal.
Support
App support provided by Storeware.
Resources
Launched
March 3, 2022
Featured in
More apps like this
