BetterDocs FAQ Knowledge Base
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Build FAQ Page & Documentation page & create a knowledge base help center with AI & Live Chat
BetterDocs is a powerful AI knowledge base app for Product FAQ page & documentation page. This helpdesk app helps to design responsive product FAQ, Docs with AI & add Instant Answer, direct support Live Chat to your store. With FAQ manager, FAQ directory, FAQ section features, create ultimate Help portal. With Instant chat service - WhatsApp Chat & Facebook Messenger Chat you can optimize customer support. The Order tracking feature lets your customers track order status, track delivery & more.
- Create FAQ sections & build SEO friendly knowledge base help center
- Generate FAQs & Documentation instantly using the Magic AI Autowrite feature
- Analyze your knowledge base performance with an advanced Analytics tool
- Instant Live Chat service & WhatsApp chat & Messenger chat integration
- Add a quick Order Tracking feature & let customers provide instant feedback
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
WhatsApp, Messenger, ChatGPT, Product FAQ, FAQ, Help CenterCategories
Page types
Managing pages
Real-time messaging
Automated responses
Customization
Pricing
Free
Free
- 5 FAQs & 1 FAQ Group
- 12 Docs & 3 Doc Categories
- Custom CSS
- Instant Answers with WhatsApp & Messenger
- AI Autowrite
- Feedback
- Regular Support
Pro
$9.99 / month
or $99.99/year and save 17%
- Unlimited Docs & FAQs
- Import/Export
- White Label
- Analytics & Order Tracking
- Individual FAQ Group Embed on Specific Products
- Priority Support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (20)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
BetterDocs is essential to my business. It allows my customers to get deep knowledge on the products I sell.
I love the dashboard giving me insights on what's hot.
I’ve been using BetterDocs for our Shopify store, and I must say, the app has been fantastic in helping us create a seamless knowledge base for our customers. The support team, especially Nicole, has been incredibly helpful, guiding me through every step with prompt and detailed responses. It’s been easy to implement and has enhanced our customer support significantly. Highly recommend this app to anyone looking to build a comprehensive help center for their Shopify store!
I couldn’t be happier with the support I received! The team was responsive and efficient, resolving my issue in no time. They guided me step-by-step until everything was fixed. Thank you very much to Patricia, Michelle and Santos. Bravoo!.
I had the absolute pleasure of working with Amit recently, and I cannot say enough about the outstanding service he provided. From start to finish, he demonstrated a level of professionalism and expertise that exceeded all expectations. Second time working with Amit.
Amit's knowledge of the industry is truly impressive. He guided me through every step of the process with clarity and patience, ensuring I understood all my options and felt confident in my decisions. His attention to detail is unparalleled; no question or concern was too small for him to address promptly and thoroughly.
What truly sets Amit apart is his genuine commitment to customer satisfaction. He goes above and beyond to ensure his clients are not only satisfied but delighted with the outcome. His friendly demeanor and positive attitude made what could have been a stressful experience remarkably smooth and enjoyable.
If you're looking for someone who is not only skilled but also genuinely cares about your needs, look no further than Amit. I would highly recommend him to anyone seeking top-notch service and expertise. Thank you, Amit, for your exceptional work!
Love it! The support is great.
Support
Storeware can answer any questions you have about BetterDocs FAQ Knowledge Base.
Resources
Launched
March 3, 2022
Featured in
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