BetterDocs FAQ Knowledge Base

Name: BetterDocs FAQ Knowledge Base
Brand: Storeware
Rating: 4.9 (44 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.9 (44)
Developer: Storeware

Install

View demo store

Build FAQ Page & Documentation page & create a knowledge base help center with AI & Live Chat

Get a powerful AI knowledge base app for Product FAQ page & documentation page. This helpdesk app helps to design responsive product FAQ, Docs with AI & add Instant Answer & direct Live Chat support. With FAQ manager, FAQ directory, FAQ section features, create an ultimate help portal & user manual guide. With Instant chat service - WhatsApp Chat & Facebook Messenger Chat to optimize customer support. The Order tracking feature lets your customers track order status, track delivery & more.

Create FAQ sections & build SEO friendly knowledge base help center
Generate FAQs & Documentation instantly using the Magic AI Autowrite feature
Add photos or videos on FAQs & Docs - Measure knowledge base with Analytics tool
Instant Live Chat service & WhatsApp chat, Messenger chat for support help desk
Add a quick Order Tracking feature & let customers provide instant feedback

Languages

English

Works with

Shopify Admin
ChatGPT
FAQ
Help Center
Messenger
Product FAQ
WhatsApp

Pricing

Choose the plan that best fits your business.

Free

Features

5 FAQs & 1 FAQ Group
12 Docs & 3 Doc Categories
Custom CSS
Instant Answers - WhatsApp & Messenger
AI Autowrite
Feedback
Regular Support

Pro

$5.99 / month

or $59.99/year and save 17%

Features

Unlimited Docs
Unlimited FAQs
Import/Export
Analytics & Order Tracking
Individual FAQ Group Specific Products
Priority Support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (44)

Overall rating

4.9

Counts per rating level

95% of ratings are 5 stars
42
0% of ratings are 4 stars
2% of ratings are 3 stars
1
2% of ratings are 2 stars
1
0% of ratings are 1 stars

All reviews

July 9, 2026

Die Einarbeitung in die App ist komplex, vor allem die Einstellungen des Designs. Dafür hat man viele Optionen + eigenes CSS. Wenn man alles eingerichtet hat und sich um die FAQs kümmern will klappt das schnell und effizient. Das Beste ist aber der Support, ich habe immer live Antwort erhalten und diese war immer 100% zufriedenstellend.

Dualoptik

Germany

7 months using the app

February 13, 2026

I needed to set up a knowledge base or a Wiki and this app is the best one I found for my usecase. The design part of the app is a bit lacking on features, but this is very well covered by the support team. If you're having any problems just reach out to support!

Vintage Visual

Estonia

About 1 month using the app

February 5, 2026

BetterDocs is a great app! It helped us build our health knowledge base seamlessly. Also, must say the customer support is super helpful! They respond within seconds and resolve our queries promptly.

Cranberry

India

29 days using the app